Providing a Model for Overcoming Career Plateauing and Examining Its Effect on Career Success in Service Organizations (Case Study: Bank Maskan of the Islamic Republic of Iran)
Keywords:
Sense Of Identity , Creativity And Entrepreneurship, Career Path, Overcoming Career PlateauingAbstract
The purpose of this study was to provide a model for overcoming career plateauing and to examine its effect on career success in service organizations (case study: Bank Maskan of the Islamic Republic of Iran). The present study employed a qualitative–quantitative design. The statistical population in the qualitative section included national banking experts at Bank Maskan of the Islamic Republic of Iran, and the sample size, based on judgmental sampling and the principle of theoretical saturation, was determined to be 16 individuals. In the quantitative section, with the level of analysis being individual employees, the statistical population comprised all employees of Bank Maskan. According to the researcher’s inquiries, who is also a member of the studied population, the total number of employees was 11,942. To determine the sample size, Cochran’s formula was applied, resulting in 374 participants. The qualitative data, consisting of indicators for overcoming career plateauing, were collected through a systematic review process, aligned with the Delphi panel and survey method. In the quantitative section, data were collected using a researcher-made questionnaire for measuring components of overcoming career plateauing, and the standardized questionnaire by Pan and Zhou (2015) for measuring career success. The results showed that the regression coefficient related to the effect of overcoming career plateauing on career success was estimated at 0.32. Considering that the significance level was 0.003, which is smaller than the test’s significance threshold of 0.05, it can be concluded that overcoming career plateauing has a positive and significant effect on the career success of Bank Maskan employees. Furthermore, the proposed model demonstrated a desirable level of fit. Overall, the findings of this study provide insights at both the micro and macro levels. At the macro level, they are useful for senior policymakers in the banking sector, while at the micro level, they offer guidance for Bank Maskan managers to support employee career advancement and enhance career success based on these advancements.
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