ارائه الگوی مدیریت کیفیت جامع (TQM) برای مدیران گروه‌های آموزشی دانشگاه آزاد اسلامی

Akbari, P., Rostami, A., & Banar, N. (2021). Designing a Quality Management Model for the Physical Education and Sport Education System in Schools. Sport Management Quarterly, 13(4), 1295-1320.

Alivardiloo, M., & Ahmadouni, M. (2023). Examining Factors Affecting the Implementation of Total Quality Management and Its Impact on Customer Attraction: A Case Study of Tehran Railway Company. Systems Engineering and Productivity Journal, 3(1), 41-65.

Bahari, V., & Abdi, A. (2018). Identifying and Prioritizing Factors Affecting the Implementation of Total Quality Management Using the Analytic Hierarchy Process. Process Engineering Journal, 4(10), 1-15.

Bajaj, S. (2022). Total Quality Management: A Critical Literature Review Using Pareto Analysis. International Journal of Productivity and Performance Management, 67(1), 128-154. https://doi.org/10.1108/IJPPM-07-2016-0146

Bazargan, A. (2023). Rethinking about Continuous Quality Assessment in Iran Higher Education: Need for Strengthening National Evaluation Agencies and Framework Revision. Quarterly Journal of Research and Planning in Higher Education, 27(4), 1-23. https://doi.org/10.52547/irphe.27.4.1

Bobe, B. J., & Teklay, B. (2025). Integrating Total Quality Management and Management Control Systems: A Systematic Literature Review and Proposed Integrative Framework. Journal of Accounting & Organizational Change, 21(7), 56-89. https://doi.org/10.1108/JAOC-10-2024-0337

Darabi, M. (2020). Design and Validation of a Quality Management Model for University Faculty Research Activities. Industry and University, 13(47), 1-10. https://doi.org/10.52547/irphe.28.3.55

Dehghani Soltani, M., Mesbahi, M., & Talebi, Y. (2018). The Impact of Organizational Values and Knowledge-Oriented Leadership on Innovation Performance with an Explanation of the Role of Knowledge Sharing. Innovation and Creativity in Human Sciences, 8(3), 43-74.

Eywazi, H., Nazem, F., Mohammadkhani, K., Khorshidi, A., & Mohammaddavoudi, A. (2024). Presenting a Total Quality Management Model at Islamic Azad University. Educational Management Innovations, 19(4).

García-Fernández, M., Claver-Cortés, E., & Tarí, J. J. (2022). Relationships between Quality Management, Innovation and Performance: A Literature Systematic Review. European Research on Management and Business Economics, 28(1), 1-10. https://doi.org/10.1016/j.iedeen.2021.100172

Ghasemzadeh Alishahi, A., Momenpour, N., & Ahmadi, J. (2020). Examining the Antecedents and Organizational Consequences of Teachers' Professional Learning. Modern Educational Thought, 16(1), 193-216.

Gholami, H., & Karimi, H. (2022). Examining the Effect of Perceived Price on Customer Happiness and Loyalty Considering the Role of.

Gök, E. B. Ç., & Özçetin, S. (2022). The Effect of Total Quality Management Skills on Educational Institutions According to the Views of University Students. European Journal of Education Studies, 9(2). https://doi.org/10.46827/ejes.v9i2.4197

Liku, E., Simbolon, B. R., & Sinaga, D. (2022). Personal Development of Professional Teachers Total Quality Management (TQM) Approach in Improving the Quality of Education in SMP Negeri 2 Rantepao, Toraja Utara Regency. Budapest International Research and Critics Institute-Journal (BIRCI-Journal), 5(3), 24314-24325.

Motafakker, A., Vandad, A., Momeni Mahmoei, H., & Mahdipour, Y. (2024). Identifying the Components of Total Quality Management in Higher Education: A Meta-Synthesis Based on Irwin's Model. Applied Educational Leadership, 5(4), 124-144. https://doi.org/10.22098/ael.2024.15366.1441

Mushaifri, A., & Salim, S. (2019). A Study of Total Quality Management and Leadership at the Ministry of Education in Oman University of Glasgow].

Norouzi, H., Shamsi, M., & Behvandi, A. (2023). Examining Appropriate Conditions for Establishing Total Quality Management (TQM) in Upper Secondary Schools of Izeh, Baghmalek, Dehdez, Qaleh-Tol, and Barangard. Tehran.

Oluwafemi, J., & Laseinde, T. (2019). Datasheet Showing the Impact of Work Environment on Productivity in Higher Education Institutions. Data in Brief. https://doi.org/10.1016/j.dib.2019.104090

Qurtubi, A. (2022). Analysis of Higher Education Management Policy through the Implementation of Total Quality Management. Al-Ishlah: Jurnal Pendidikan, 14(4), 5547-5556. https://doi.org/10.35445/alishlah.v14i4.1860

Rashidi, Z., & Fereidouni, S. (2021). Presenting a Conceptual Framework for Total Quality Management in Iranian Universities. Knowledge-Based Development Economics Quarterly, 1(1), 25-51.

Rateb, J., Suleiman, R., Alsayyed, N., & Suifan, T. (2021). The Effect of Total Quality Management Practices on the Performance of Enterprise Resource Planning Projects: The Case of Jordan. International Journal of Productivity and Quality Management, 31(3), 319. https://doi.org/10.1504/IJPQM.2020.110941

Reihani, H. (2022). The Impact of Quality Management Systems on the Performance of Educational Centers: Educational Policies and Management Processes. A New Approach in Educational Sciences, 4(3), 49-57.

Sahraei, R., Shahrakipour, H., & Saber Garkani, A. (2023). Identifying and Extracting Factors Affecting the Establishment of Total Quality Management in Iran's Higher Education System: A Study of the Central Organization of Islamic Azad University. A New Approach in Educational Management. https://doi.org/10.30495/jedu.2023.32536.6549

Sharma, S. Q., & Sharma, M. (2019). Examining the Role of Trust and Quality Dimensions in the Actual Usage of Mobile Banking Services: An Empirical Investigation. International Journal of Information Management, 44(5), 65-75. https://doi.org/10.1016/j.ijinfomgt.2018.09.013

Tiwari, S., & Kumari, K. (2022). Retailer's Credit and Inventory Decisions for Imperfect Quality and Deteriorating Items under Two-Level Trade Credit. Computers & Operations Research, 138, 1-10. https://doi.org/10.1016/j.cor.2021.105617

Vassos, V., Voltezou, A., Stavropoulos, A., Stavropoulou, E., Stefanis, C., Tsigalou, C., Nena, E., Chatzaki, E., Constantinidis, T. C., & Bezirtzoglou, E. (2024). The Role of Total Quality Management in the Pharmaceutical, Food, and Nutritional Supplement Sectors. Foods, 13(16), 2606. https://doi.org/10.3390/foods13162606

Willar, D., Trigunarsyah, B., Dewi, A., & Makalew, F. (2022). Evaluating Quality Management of Road Construction Projects: A Delphi Study. The TQM Journal, 35(6), 1-10. https://doi.org/10.1108/TQM-04-2022-0132

Yum, K., & Yoo, B. (2023). The Impact of Service Quality on Customer Loyalty through Customer Satisfaction in Mobile Social Media. Sustainability, 15(14), 11214. https://doi.org/10.3390/su151411214

Yusuf, F. A. (2023). Total Quality Management (TQM) and Quality of Higher Education: A Meta-Analysis Study. Total Quality Management & Business Excellence, 6(31), 1-18.

Zafar, H., Raefati, M., & Erfanian, H. (2019). Examining the Relationship between Quality Management Practices and Organizational Performance Considering the Moderating Role of Organizational Culture and Organizational Learning: A Study of Bank Mellat Branches in Mashhad Islamic Azad University, Mashhad Branch].

Zamani, A. (2017). Identifying, Analyzing, and Prioritizing Factors Affecting the Quality of Education in Higher Education. Innovation and Value Creation Quarterly, 6(11), 23-35.

Zanbilbaf, M., Rojoei, M., & Taherpour, H. (2021). The Effect of Salespeople's Psychological Talent on Sales Performance and Customer Satisfaction Considering the Mediating Role of Customer Orientation: A Study of Furniture and Wood Exhibitions in Shandiz Hakim Toos Institute of Higher Education].