Identification of the Dimensions and Components of Organizational Ethics Based on Society 5.0 in Municipalities
Keywords:
Organizational ethics, Fifth society, Metasynthesis, Fuzzy Delphi technique, MunicipalitiesAbstract
In today’s world, digital transformation and social changes have created new demands in the field of urban management, such that municipalities must pay special attention to ethical principles and digital innovations in order to effectively respond to citizens’ expectations. Given the key role of municipalities in urban governance and the importance of adhering to ethical principles in modern management, identifying the dimensions and components of organizational ethics in these institutions is essential. The present study was conducted with the aim of identifying the dimensions and components of organizational ethics based on Society 5.0 in the municipalities of the provinces of West Azerbaijan, East Azerbaijan, Ardabil, and Zanjan. In this regard, by using the Sandelowski and Barroso meta-synthesis method and systematically reviewing 1,164 articles, a total of 118 eligible articles were selected for final analysis. In the next stage, to validate the findings, the fuzzy Delphi method was employed with the participation of academic and executive experts. The research results indicate that 13 main dimensions and 46 key components can be identified in the domain of organizational ethics of municipalities based on Society 5.0. The most significant among them include ethical leadership, transparency and accountability, social justice, governance and digital innovation with an ethical orientation, workplace ethics, social responsibility, citizen participation, inter-organizational collaboration, ethics in public policymaking, sustainable development, human resource development, digital agility, and intelligent process reengineering. These findings highlight the importance of integrating ethical principles, smart technologies, and transparent and accountable governance in urban management. The framework presented in this study can serve as a basis for formulating ethical policies and improving the performance of municipalities toward realizing Society 5.0 and, through enhancing public trust, optimizing urban processes, reducing corruption, improving service quality, and achieving sustainable urban development, can play an important role in advancing urban management.
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