Identifying the Components of a Work Life Quality Model Based on Organizational Justice, Organizational Resilience, and Organizational Optimism in the Ministry of Education
Keywords:
Quality of Work Life , Organizational Justice, Organizational Resilience, Organizational Optimism, Education SystemAbstract
The purpose of this study is to identify and conceptualize the components of work life quality among employees of the Ministry of Education based on organizational justice, organizational resilience, and organizational optimism. This research employed a qualitative approach using inductive content analysis. Participants included 15 experts and specialists in management and sociology, selected through purposive sampling until theoretical saturation was reached. Data were collected through semi-structured in-depth interviews and document analysis, and analyzed through open, axial, and selective coding. The results indicated six overarching structures of work life quality: economic structure (fair and timely compensation), physical structure (workplace safety and hygiene), psychological structure (growth, job security, and freedom of expression), human capabilities (work–life balance and social responsibility), managerial structure (empowerment, trust, and rule of law), and social structure (colleague cohesion, mutual trust, and access to scientific and informational resources). These structures highlight the multidimensional nature of work life quality and the pivotal role of justice, resilience, and optimism in shaping it. Work life quality in the Ministry of Education is a multidimensional construct that requires simultaneous attention to economic, physical, psychological, human, managerial, and social aspects. Organizational justice, resilience, and optimism constitute the core pillars that provide a comprehensive framework for improving working conditions, employee satisfaction, and organizational performance.
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Copyright (c) 2025 Farzaneh Jandaghi (Author); Fattah Nazem; Soghra Afkaneh (Author)
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